Privacy Policy

1. Introduction

Welcome to Resume Bueno. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Company Information

3. Personal Information We Collect

We collect several types of information from and about users of our platform, including:

4. How We Collect Your Information

We collect your personal information through:

• Direct interactions: Information you provide when creating an account, uploading your resume, subscribing to our service, or contacting us.
• Automated technologies: As you navigate through our site, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies and similar technologies.
• Third parties: We may receive personal data about you from various third parties such as analytics providers, payment processors, and authentication services.

5. Purposes and Legal Basis for Processing Your Data

We have outlined below the purposes for which we process your personal data and the legal bases we rely on:

6. Who We Share Your Personal Information With

We do not share your personal information with third parties. Your data remains strictly confidential within Resume Bueno and is only used for the purposes outlined in this Privacy Policy.

The only exceptions to this policy are:

• When required by law: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• With your explicit consent: We will only share your personal information with a third party if you have given us explicit permission to do so.

We do not sell your personal information under any circumstances. We may share aggregated, anonymous data that cannot be used to identify any individual for analytical and research purposes.

6a. Use of Artificial Intelligence Services

Resume Bueno utilizes large language model APIs provided by US-based companies including OpenAI, Anthropic, Google, and Grok to enhance our resume creation and optimization services. When you use our services:

• Your resume data and related information may be transmitted to these third-party AI service providers
• These third-party providers may store and process your data on their servers in accordance with their respective privacy policies
• This data sharing is necessary to provide our core resume improvement services

Each of these service providers maintains their own privacy policies governing how they handle, store, and process user data. You can find more information about their data practices at:

• OpenAI: https://openai.com/policies/row-privacy-policy/
• Anthropic: https://docs.anthropic.com/en/docs/legal-center/privacy
• Google: https://policies.google.com/privacy
• Grok: https://x.ai/legal/privacy-policy

While we carefully select our AI service providers, we cannot guarantee the same level of protection for information shared with these third parties. By using Resume Bueno, you acknowledge and consent to this sharing of your data with these AI service providers.

AI-Powered Services

Resume Bueno utilizes artificial intelligence services provided by third-party companies to power certain features of our Service. By using our Service, you consent to the sharing of your data with these AI service providers as described in our Privacy Policy.

7. International Transfers

We may transfer, store, and process your information in countries other than your own. Our servers are primarily located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us and our affiliated third parties in the United States and other countries where our servers are located.

When we transfer personal data from the European Economic Area (EEA), United Kingdom, or Switzerland to the United States or other countries which have not been deemed to provide an adequate level of data protection, we use Standard Contractual Clauses approved by the European Commission to ensure your personal data receives an adequate level of protection.

8. Data Subject Rights

Depending on your location and subject to applicable law, you may have the following rights regarding your personal information:

• Right to access: You can request copies of your personal data.
• Right to rectification: You can request that we correct inaccurate or complete incomplete personal data.
• Right to erasure: You can request that we delete your personal data in certain circumstances.
• Right to restrict processing: You can request that we restrict the processing of your personal data.
• Right to data portability: You can request that we transfer your personal data to another organization or directly to you.
• Right to object: You can object to our processing of your personal data in certain circumstances.
• Right to withdraw consent: You can withdraw your consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us at resume-bueno@westland.net. We will respond to your request within 30 days. Please note that we may need to verify your identity before responding to your request.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, disclose, and sell.
• The right to request deletion of your personal information.
• The right to correct inaccurate personal information.
• The right to opt-out of the sale or sharing of personal information.
• The right to limit the use and disclosure of sensitive personal information.

We do not sell personal information as defined by the CCPA/CPRA. To exercise your California privacy rights, please contact us at resume-bueno@westland.net.

10. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Our retention periods are determined based on:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data and whether we can achieve those purposes through other means
• Legal requirements

For active accounts, we retain personal information for the duration of your relationship with us. For inactive accounts, we typically retain information for up to 24 months after your last activity before deletion or anonymization, unless a longer retention period is required by law.

11. Security Measures

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. These measures include:

• Encryption of sensitive data both in transit and at rest
• Access controls and authentication procedures
• Regular security assessments and penetration testing
• Employee training on data protection and security practices
• Incident response procedures

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your personal information using commercially reasonable measures.

12. Mandatory vs. Voluntary Provision of Information

Some personal information is required to use our services, while other information is optional:

• Mandatory information: Basic account information (name, email address), payment information (for paid subscriptions), and professional information to create resumes.
• Optional information: Additional profile details, demographic information, and marketing preferences.

We will indicate which fields are mandatory at the point of collection. If you choose not to provide mandatory information, we may be unable to provide you with certain services or features.

13. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly.
• Preference cookies: Allow the website to remember choices you have made.
• Analytics cookies: Help us understand how visitors interact with our website.
• Marketing cookies: Used to track visitors across websites to display relevant advertisements.

For more information about our cookie practices, please see our Cookie Policy.

14. Children's Privacy

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at resume-bueno@westland.net.

15. Financial Incentive Programs

Resume Bueno currently does not offer any financial incentives in exchange for the collection, retention, or sale of personal information.

16. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this Privacy Policy
• Sending an email notification to registered users for significant changes
• Displaying a prominent notice on our website

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

17. Contact Us

If you have any questions about this Privacy Policy, please contact us at: